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  #1  
Old 07-30-2007, 12:27
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Talking For all Employees Who Work With Rude Customers

An award should go to the Virgin Airlines gate attendant in Sydney
some months ago for being smart and funny, while making her point, when
confronted with a passenger who probably deserved to fly as cargo.

A crowded Virgin flight was cancelled after Virgin's 767s had been
withdrawn from service. A single attendant was re-booking a long line of
inconvenienced travellers. Suddenly an angry passenger pushed his way to
the desk. He slapped his ticket down on the counter and said, "I HAVE to
be on this flight and it HAS to be FIRST CLASS".

The attendant replied, "I'm sorry, sir. I'll be happy to try to
help you, but I've got to help these people first, and I'm sure we'll be
able to work something out."

The passenger was unimpressed. He asked loudly, so that the
passengers behind him could hear, "DO YOU HAVE ANY IDEA WHO I AM?"

Without hesitating, the attendant smiled and grabbed her public
address microphone: "May I have your attention please, may I have your
attention please," she began - her voice heard clearly throughout the
terminal. "We have a passenger here at Gate 14 WHO DOES NOT KNOW WHO HE
IS.
If anyone can help him find his identity, please come to Gate 14."

With the folks behind him in line laughing hysterically, the man
glared at the Virgin attendant, gritted his teeth and said, "F... You!"

Without flinching, she smiled and said, .................

"I'm sorry, sir, but you'll have to get in line for that too."
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  #2  
Old 07-30-2007, 15:08
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if only i could get away with such cheekiness id get a lot more job satisfaction!!!
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Old 07-30-2007, 15:33
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good for her...give that girl a medal and pay rise and promotion.!!!!!
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Old 07-30-2007, 19:41
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I like this one
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  #5  
Old 08-01-2007, 22:57
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Brilliant lorim!
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Old 08-02-2007, 13:20
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YES IF ONLY WE COULD TREAT THE AWKWARD B****y ONES LIKE THAT!!!
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Old 08-13-2007, 15:25
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reminds me of working at Telewest - I worked on the High Usage department where basically anyone with an unsually high bill ended up - it was great because you used to get some right arseholes threatening all sorts when you phone them up to tell them that there has been a lot of adult movies watched.

They tend to always shut up when you say that you will send a letter addressed to their partner with a full list of them
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